Information

When it is time to find a new primary care provider, you want to choose someone you can trust. How can you find out the truth about your provider? While many providers are caring, professional, and competent, some are not. Fortunately, there are ways to check a provider's credentials and standing. Use the resources below to learn about your provider before you start working together.

FEDERATION OF STATE MEDICAL BOARDS (FSMB)

The FSMB has a list of state medical board websites -- www.fsmb.org/contact-a-state-medical-board/.

You can look up your provider on the state site to see if they are licensed to practice in your state. Not all states provide the same amount of information. Some only share state license and board actions against the provider. Others include actions taken in other states, medical malpractice, disciplinary actions, awards, and more. If your state doesn't provide this information, you may be able to request it.

Other health care providers, such as nurse practitioners and physician assistants are also licensed by states. Most states have a similar search for all licensed medical providers.

You can review a provider profile from the FSMB -- www.docinfo.org. The FSMB collects data on doctors, osteopaths, and most physician assistants who are licensed to practice in the US. The profile includes:

• Physician disciplinary sanctions
• Education: medical school name, year of graduation, and degree earned
• Medical specialty
• Location information

Nurse practitioners are licensed by state nursing boards and information can be found there.

HEALTHGRADES

HealthGrades -- www.healthgrades.com gathers data from the Centers for Medicare and Medicaid Services, state medical boards, and other public and commercial data sources. You can use this free website to get information about your provider, as well as about local hospitals. You can get information on your provider's:

• Experience
• Education and training
• Procedures performed
• Conditions treated
• Malpractice claims, sanctions, and board actions
• Awards
• Languages spoken

The site also collects patient satisfaction surveys from site users.

NCQA RECOGNITION DIRECTORY

The National Committee for Quality Assurance (NCQA) -- reportcards.ncqa.org/practices is a not-for-profit organization committed to improving health care quality. You can search their database of providers to see who in your area participates in NCQA recognition programs. Participation can indicate that the provider is focused on giving quality care and follows the latest patient care standards and approaches.

SOME THINGS TO KEEP IN MIND

While these sites can help you find out about your provider, they are not foolproof. Most of the information you will find is from lawsuits that have been settled. If any complaints are still in process, you won't see them. Keep in mind that providers in certain specialties may be more likely to be sued. And not all lawsuits mean that the provider did something wrong.

Your provider may be a nurse practitioner or physician assistant. There are different sites to check on certification and specialization for these providers.

Use care when reviewing patient satisfaction scores. You are more likely to see reliable information if a provider has been reviewed by 40 people rather than 4. Read the results closely. Poor scores for this office don't necessarily reflect on the provider, who may be one of many providers in a busy practice.

References

Federation of State Medical Boards website. The role of state medical boards: a module for medical students and residents. www.fsmb.org/education/the-role-of-state-medical-boards/. Accessed July 31, 2025.

National Committee for Quality Assurance website. NCQA Report cards: directory of health plans, practices and other health care organizations. reportcards.ncqa.org/. Accessed July 31, 2025.